Estimated Shipping: Shipping charges are estimated due to location and weight.
The minimum shipping expense will be .95. However, the freight amount will be
the actual freight charged by the carrier. UPS or USPS APO/FPO MILITARY ONLY. NOTICE:
INTERNATIONAL ORDERS WILL BE SHIPPED DUTY AND TAX COLLECT. Damaged Items: The
carrier is responsible for all items damaged during shipping. You will need to
fill out a damaged claim report from the carrier to be reimbursed. Please do not
return these items to us as we are not responsible for the reimbursement.
Please keep in mind for OVERNIGHT SHIPPING and or 2ND DAY SHIPPING(MONDAY THROUGH FRIDAY DELVERIES) orders
that the item or items may not be in stock therefore the item will ship once we receive it.
You have 10 days after receiving the item to process the return. If the item is incorrect due to your error such as, looked up the wrong part, selected the wrong option, or did not provide us with your VIN number during checkout. You may be subject to a 15% restocking fee.
If the incorrect part is due to our error, we will resolve the issue immediately.
All returns are to be sent with the original packaging including the part number label and with no signs of installation. Returning parts should be returned with the order reference number included. NO refunds on electrical parts.
We reserve the right to deny the refund if any of the criteria above is not met.
The online catalog is to be used as a reference guide. And does not reflect the
availability or stocking status of the items. Due to monthly manufacturer
updates, They will occasionally discontinue or suppercede a part number, thus
effecting a price change or availability. In such cases, you will be notified
via email or phone before any charges will occur. TRD parts are temporarily unavailable.
Currently due to system errors TRD parts are incorrectly priced and any TRD orders will
be canceled. If you have any questions regarding this you may contact us.
We Aggressively Prosecute Credit Card Fraud:
We take fraud seriously. It is a crime to purchase products using a false or stolen credit card, or false or stolen credit card numbers. Further, it is a crime to misuse the charge back process to obtain a refund for goods that you obtained fraudulently. Whether you are the victim, or the perpetrator of fraud, be assured that we will actively pursue and prosecute fraud offenders to the fullest extent of the law. We submit all fraudulent orders, as well as the IP address used to perpetrate the fraud, to the United States Federal Bureau of Investigation (FBI) for prosecution to the fullest extent of the law. In addition, we will work with cardholders, credit card companies, and local authorities to pursue fraud offenders.
Fraud offenders not only take advantage of online merchants and consumers, but they also abuse the system the Internet community relies on for its normal operation. This abuse will continue the trend of merchants either refusing to sell products to those with free email services, mail drops, or different ship-to addresses, or completely refusing to sell their products online.